Payments made after statement due dates are subject to 10% Penalty. Each additional 30-days thereafter are also assessed a 1% penalty. Those accounts over 60 days are subject to termination of water services by State Statute. If you need assistance or have any questions, please contact us at [email protected] or call (816) 271-4773 during regular business hours Monday through Friday from 8:00 a.m. to 5:00 p.m. If you need assistance with your one time bill payment or setting up recurring payments, please contact utility billing staff at (816) 271-4773.  Staff are available Monday through Friday between the hours of 8:00 a.m. and 5:00 p.m.

NOTE: Regularly Scheduled Maintenance is performed during a 4 hour window every Tuesday from Midnight until 4am (CDT). During this time, the site is taken offline and unavailable for payments.


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