816-271-4773
[email protected]
[email protected]
WELCOME EXISTING CUSTOMERS!
*** Please note - all web payments (not processed as autopay payment by City staff) will be assessed a 3% service fee.
View the Sewer Online Account Registration
Instructions (PDF) on how to set up an account.
Did you know you can sign up for
recurring payments and go Paperless? Go
to View Account Profile, Under Your Accounts, Click on your account
number. This will take you to the screen
to sign up for each. Select Submit at
the bottom to update your account.
Customers new to automatic payments MUST pay the first statement balance prior to the due date to avoid penalties. Automatic payments will debit full account balance as of the billing statement date.
E-mail will be sent out three days prior to debit by our Merchant Provider - merchanttransact.com. ***Please make sure these notifications are not sent to your junk or spam folder***
Payments made after statement due dates
are subject to 10% Penalty. Each additional 30-days thereafter are also
assessed a 1% penalty. Those accounts over 60 days are subject to termination
of water services by State Statute.
**ATTN CUSTOMERS: Disconnect and reconnect fees will be increasing to $97.54 each effective 1/1/2025.
If you would like to use our automated phone system for payments, please call (816) 558-6894.
If you need assistance or have any questions, please contact us at [email protected] or call 816-271-4773 during regular business hours Monday through Friday from 8:00 a.m. to 5:00 p.m.
NOTE: Regularly Scheduled Maintenance is
performed during a 4-hour window every Tuesday from Midnight until 4am (CDT).
During this time, the site is taken offline and unavailable for payments.
WELCOME EXISTING CUSTOMERS!
*** Please note - all web payments (not processed as autopay payment by City staff) will be assessed a 3% service fee.
View the Sewer Online Account Registration
Instructions (PDF) on how to set up an account.
Did you know you can sign up for
recurring payments and go Paperless? Go
to View Account Profile, Under Your Accounts, Click on your account
number. This will take you to the screen
to sign up for each. Select Submit at
the bottom to update your account.
Customers new to automatic payments MUST pay the first statement balance prior to the due date to avoid penalties. Automatic payments will debit full account balance as of the billing statement date.
E-mail will be sent out three days prior to debit by our Merchant Provider - merchanttransact.com. ***Please make sure these notifications are not sent to your junk or spam folder***
Payments made after statement due dates
are subject to 10% Penalty. Each additional 30-days thereafter are also
assessed a 1% penalty. Those accounts over 60 days are subject to termination
of water services by State Statute.
**ATTN CUSTOMERS: Disconnect and reconnect fees will be increasing to $97.54 each effective 1/1/2025.
If you would like to use our automated phone system for payments, please call (816) 558-6894.
If you need assistance or have any questions, please contact us at [email protected] or call 816-271-4773 during regular business hours Monday through Friday from 8:00 a.m. to 5:00 p.m.
NOTE: Regularly Scheduled Maintenance is
performed during a 4-hour window every Tuesday from Midnight until 4am (CDT).
During this time, the site is taken offline and unavailable for payments.
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